Pan Pacific Orchard Hotel Singapore Exterior photoPan Pacific Orchard Hotel Singapore Nearby photoPan Pacific Orchard Hotel Singapore Exterior photo

Pan Pacific Orchard – A Favorite for Families in Singapore

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Check rooms and rates
From$227 /night
Check-in
01Sept
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

10 Claymore Road, Singapore, 229540
-
In the heart of the shopping belt
Great
8.9
9.1
/10
4.9
4.2
/5

5-star urban resort with four nature-themed terraces and direct pool-access lofts

Rooms & Suites

Pan Pacific Orchard offers 343 rooms and suites, all with floor-to-ceiling windows that overlook the city or the hotel's lush terraces. The Beach Club Pool Access Lofts provide a private door that opens directly to the lagoon pool, one of Singapore's Best Hotel Pools as recognised by Travel + Leisure Luxury Awards Asia Pacific 2024. Selected room tiers include access to the Pacific Club Lounge, which serves all-day refreshments and personalised services, and are part of the GHA DISCOVERY loyalty programme.

Dining & Bars

Signature restaurant Mosella serves Mediterranean sharing dishes with a local twist on the Forest Terrace. Alfresco lounge Pacific Breeze offers local heritage dishes in the lobby, while the Garden Terrace houses Florette, a cocktail bar specialising in luxurious craft drinks. On the same terrace, premium wine lounge Park90 provides a curated selection of wines.

Wellness & Recreation

The Beach Terrace features a resort-style lagoon pool with a pool bar, surrounded by tropical greenery and sun loungers. A holistic wellness suite includes the St. Gregory Spa, a fully-equipped indoor gym, and an outdoor gym. Guests also have access to a dedicated kids' pool and spa/wellness packages with full-body massage options.

Architecture & Location

The hotel's biophilic architecture integrates over 12,000 sqm of foliage across four vertical terraces: Forest, Beach, Garden, and Cloud. It won the Best Tall Building (Worldwide) award from the Council on Tall Buildings and Urban Habitat Awards of Excellence 2024. The property is a 10-minute walk from ION Orchard Mall and close to the UNESCO World Heritage-listed Singapore Botanic Gardens and the Central Business District.

Services & Sustainability

The hotel is GSTC-certified for sustainable practices and operates under the Pan Pacific Hotels Group, part of UOL Group Limited. Complimentary parking and electric vehicle charging stations are available for in-house guests. The Claymore Ballroom on the Cloud Terrace is Orchard Road's highest pillarless ballroom, suitable for events and conferences.

Highlights

Architecture: Four nature-inspired vertical terraces (Forest, Beach, Garden, Cloud)

Rooms: Beach Club Pool Access Lofts with direct lagoon pool access

Dining: Mosella Mediterranean sharing restaurant & Florette cocktail bar

Wellness: St. Gregory Spa & two outdoor pools with pool bars

Award: Best Tall Building (Worldwide) 2024

Location: 10-minute walk to ION Orchard & near Botanic Gardens

“The architecture makes a striking statement, particularly with the four nature-themed terraces. Though some experiences appear inconsistent, the location near Orchard Road and the Mediterranean cuisine at Mosella provide distinct advantages. I think it's a promising option for travellers who value design and location.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Pacific Club Balcony Loft
    2 persons
    30 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Pacific Club Balcony King
    2 persons
    30 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Deluxe Two Bedroom
    2 persons
    54 sq. feet
    2 Single beds or 1 Queen-size bed
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's buffet
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Full body massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Pan Pacific Orchard features an enticing array of culinary experiences that transport guests through a spectrum of Mediterranean and Peruvian flavors. Each dining option is designed to create a welcoming atmosphere, perfect for both family gatherings and intimate evenings, ensuring a memorable culinary adventure for every palate.
  • Mosella Breakfast

    International, Vegetarian, Gluten-free options
    Ambiance
    Family-friendly, Modern setting offering a relaxed start to the day
    Key Offerings
    A delightful array of breakfast choices to please all tastes, with options catering to various dietary preferences like vegetarian and gluten-free.
    Reservation
    Not needed
    Open daily from 06:00 to 10:00 AM
  • Mosella Specialty Restaurant

    Mediterranean and Peruvian
    Ambiance
    Family-friendly and modern, creating a vibrant dining environment
    Key Offerings
    Indulge in small Mediterranean plates paired with Peruvian flair, alongside a selection of fresh oysters and a variety of beverages to complement the meal.
    Reservation
    Recommended for dinner
    Open daily from 10:00 AM to 11:00 PM

Pan Pacific Orchard Location

10 Claymore Road, Singapore, 229540
Explore Singapore
Explore Orchard Road
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
ION Orchard
ION Orchard
8-minute walk
A premier shopping and lifestyle destination with luxury brands, eateries, and stunning architecture.
National Museum of Singapore
National Museum of Singapore
6-minute drive
Singapore's oldest museum showcasing the nation's history through interactive exhibits and contemporary displays.
Singapore Botanic Gardens
Singapore Botanic Gardens
17-minute walk
A UNESCO World Heritage site featuring lush greenery, the National Orchid Garden, and tranquil walking paths.
Fort Canning Park
Fort Canning Park
6-minute drive
A historical park rich in heritage, featuring themed gardens, walking trails, and the iconic Fort Gate.
Biking at East Coast Park
15-minute drive
Thrilling biking trails alongside the coast with scenic views. Rent bikes from local vendors for a fun outdoor adventure.
Yoga at Singapore Botanic Gardens
17-minute walk
Relaxing yoga sessions amidst nature. Check the schedule for classes suitable for all levels in a serene environment.
Shopping at Orchard Road
8-minute walk
Vibrant shopping experience with everything from luxury boutiques to local brands, perfect for a leisure stroll.
PS.Cafe at Palais Renaissance
1-minute walk
Charming bistro with a cozy vibe offering gourmet comfort food and delicious desserts. Reservations recommended.
Harry's Claymore
1-minute walk
Casual pub with a lively atmosphere serving a variety of drinks and classic pub food, ideal for socializing.
California Pizza Kitchen
2-minute walk
Modern eatery known for its innovative pizzas and fresh salads. Family-friendly and caters to various dietary needs.
Cathay Cineleisure Orchard
Cathay Cineleisure Orchard
20-minute walk
A trendy cinema complex featuring the latest films, with comfortable seating and dining options for a complete experience.
Muddy Murphy's Irish Pub
3-minute walk
Vibrant pub showcasing live music and sports events, perfect for a lively evening with friends and family.
Tips on navigating the city
  • City Centre
    Singapore 34 min  ·  1.7 mi
  • Airports
    Changi (SIN) 35 min  ·  14.5 mi
  • Train
    Promenade MRT Station 6 min  ·  2.4 mi
    Singapore Railway Station 6 min  ·  2.4 mi
  • Underground
    Orchard 6 min  ·  1700 ft
  • Bus
    Bus stop 3 min  ·  700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs SGD 58.0 per person.
Pets
Pets are not allowed.
Languages
English, Chinese, Malay, Thai
Year renovated:
2008
Number of floors:
23
Number of rooms:
341

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Pan Pacific Orchard enjoys a superb location on Orchard Road, putting you within easy reach of numerous shopping centers, including the Ion. The hotel boasts a spectacular, modern design, where the views from the rooms are exceptional, offering airy balconies. You can relax in a spacious room; however, some guests have noted that the design prioritizes aesthetics over practicality. The breakfast is good, and a complimentary laundry service is a bonus.
Show moreShow less
Review score
Based on 2450 verified reviews
9.0 /10
Perfect
90 %
Recommend
Comfort
9.4/10
Cleanliness
9.3/10
Breakfast
8.2/10
Value for money
8.3/10
Pros
Excellent location
Helpful staff
Comfortable room
Delicious breakfast
Cons
Limited day beds
Missing amenities
Service issues
Guest reviews
based on 2450 reviews
9.0/10
based on 3536 reviews
8.9/10
layla from saudi arabia
Couple
premier king room
4 nights in November 2025
|
Reviewed: February 06, 2026
6/10
haughty behavior pretentious approach
the room was of a high standard and the balcony was a great bonus.
I didn't find the receptionist entirely friendly. She was polite though. i didn't understand her haughty behavior. i wanted to feel welcome regardless of my background or financial situation. to be honest, her pretentious approach irritated me .
0 Helpful
Lindsaylindsay from australia
Single
premier king room
3 nights in November 2025
|
Reviewed: January 09, 2026
7/10
polite staff excellent service warm greeting faulty access malfunctioning wristbands door key
the hotel staff greeted me warmly. sharna was polite at check-in. kiru, the bellboy, showed me the room amenities with excellent service.
the door key stopped working. the wristbands for pool access also malfunctioned. i had reported this during a previous stay, a great disappointment.
0 Helpful
Bill from United States
Family with children
Premier King Room
5 nights in November 2025
|
Reviewed: December 29, 2025
9/10

Really good Stay!

modern equipment fresh fruit
The gym had modern equipment! and space. Breakfast included a wide variety of options. I particularly appreciated the fresh fruit selection! though the pastries were good too.
0 Helpful
Ava from Ireland
Single
Deluxe King
3 nights in November 2025
|
Reviewed: December 26, 2025
6/10
slow check-in process disappointing breakfast
the location was convenient
the check-in process was slow it took nearly 40 minutes to get a room staff seemed unprepared breakfast was also disappointing instead of local flavors they try to cater to everyone it was like a confused mishmash the restaurant food wasn't much better either there was no real flavor.
0 Helpful
Avery from United States
Couple
Deluxe King
3 nights in November 2025
|
Reviewed: December 13, 2025
9/10

Refined and Relaxing Stay

spacious balcony comfortable seating filtered water
I enjoyed the spacious balcony with comfortable seating. The gym access around the clock was useful and clean. I found the filtered water tap and refillable bottles in the room very practical.
0 Helpful
Aiden from United Kingdom
deluxe king
5 nights in November 2025
|
Reviewed: December 04, 2025
6/10
bad coffee garbage smell
The breakfast was quite a letdown. i found limited options and the coffee was bad, so bad i ended up going elsewhere for my morning fix the next day. also, finding a room service menu was like searching for buried treasure. I never found one! and the taxi waiting area? it constantly reeked of garbage. It was quite off-putting.
0 Helpful
FAQs
About Pan Pacific Orchard
How far is Pan Pacific Orchard from ION Orchard Mall?
The hotel is located just a 10-minute walk, approximately 800 m, from ION Orchard Mall.
What are the main dining options available at Pan Pacific Orchard?
On-site dining includes the Mediterranean restaurant Mosella and the cocktail bar Florette, specializing in craft cocktails.
What amenities are provided in the rooms at Pan Pacific Orchard?
Rooms feature air conditioning, flat-screen TVs, minibars, and complimentary Wi-Fi.
Is there a swimming pool at Pan Pacific Orchard?
Yes, the hotel has a 22 m outdoor swimming pool and a poolside snack bar.
What time is check-in and check-out at Pan Pacific Orchard?
Check-in is at 15:00 and check-out is at 12:00.
Does Pan Pacific Orchard offer parking facilities?
The hotel provides complimentary parking for in-house guests.
Is there a fitness center at Pan Pacific Orchard?
Yes, there is a 24-hour fitness center available for guests.
What is the closest airport to Pan Pacific Orchard?
The hotel is approximately 25 km from Changi Airport.
Which notable attractions are near Pan Pacific Orchard?
Nearby attractions include Singapore Botanic Gardens (1 km) and the vibrant Orchard Road shopping belt.
Do the rooms at Pan Pacific Orchard have balconies?
Select rooms, including the Beach Club Pool Access lofts, offer balconies with views of the gardens or city.
What breakfast options are available at Pan Pacific Orchard?
Breakfast is available at Mosella restaurant for an additional charge of SGD 58 per adult.
Does Pan Pacific Orchard have any policies regarding children?
The hotel provides cots and a children's pool, but general child policies regarding supervision apply.

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